Shipping policy
Thank you for shopping with Kinda Hot Sauce. The following is our shipping policy where you can find answers to questions you have about shipping times and rates.
Domestic Shipping Policy
Order processing time
All orders are processed within 3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipping rates & delivery estimates
We offer $8 flat rate domestic shipping to Canada and the United States.
You can also save the shipping time and cost by selecting local pickup at 80 Spadina Ave in Toronto.
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
Local pickup |
Pick up at 80 Spadina Ave |
Free |
|
Canada Post |
2 to 5 business days |
$8 (Free for orders over $30) |
Shipment confirmation and order tracking
You will receive a shipping confirmation email once your order has shipped containing your tracking number. The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Kinda Hot Sauce is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Kinda Hot Sauce is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact Canada Post to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
Shipping costs for orders outside the U.S. and Canada are calculated at checkout.
We cannot guarantee that you will or will not be charged any customs, taxes or duties on international orders. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.